Privacy Policy
Paul Thiara Real Estate ("we," "us," "our") respects your privacy and is committed to protecting the personal information you provide when you use our website, submit a form, request information, book an appointment, search for properties, or communicate with us.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.
By using this website or voluntarily providing your information, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
This website is operated by:
Brokerage:Paul Thiara
Office Address: 3165 Velebit Park Blvd, Velebit Park Boulevard, Burlington ON L7M 0M2
Phone: (905) 599-7355
Email: [email protected]
For privacy-related questions, requests, or concerns, please contact us using the information above.
2. Information We Collect
Depending on how you interact with our website, we may collect information such as:
Contact Information
First and last name
Email address
Phone number
Mailing or property address
Real Estate Preferences
If you use our Buyer, Seller, or New Construction forms, we may collect information such as:
Preferred buying areas
Property type
Approximate budget
Number of bedrooms or bathrooms
Buying timeline
Selling timeline
Property location
Estimated property value
New-construction preferences
Builder or community interests
Other information you voluntarily provide
Appointment Information
When you book an appointment, we may collect:
Appointment date and time
Contact information
Appointment type
Information you provide when scheduling
Website and Technical Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of visits
General website usage information
We may use cookies, pixels, analytics tools, and similar technologies to understand website usage and improve our marketing and services.
3. How We Use Your Information
We may use your information to:
Respond to your inquiries
Contact you about your real estate request
Help you search for properties
Provide information about properties or communities
Assist with buying or selling real estate
Provide home valuation informationDate and time of visits
Respond to new-construction inquiries
Determine whether you may qualify for applicable buyer incentives
Schedule and manage appointments
Provide requested services
Follow up on inquiries
Send appointment confirmations and reminders
Improve our website and services
Understand how visitors use our website
Measure marketing and advertising performance
Maintain appropriate business and transaction records
Comply with applicable legal and regulatory requirements
We will only collect, use, or disclose personal information for purposes that are reasonable and appropriate in the circumstances.
4. Real Estate Services
Information you provide through our website may be used to assist you with your real estate objectives.
For example, if you complete our Buyer survey, we may use the information you provide to better understand:
Where you want to buy
Your approximate budget
Your buying timeline
Your property preferences
If you complete our Seller survey, we may use information such as:
Property location
Estimated property value
Selling timeline
to better understand your potential selling needs.
If you complete our New Construction survey, we may use information such as:
Preferred location
Budget
Buying timeline
to help identify potentially relevant new-construction opportunities.
5. Communications
If you provide your contact information, we may contact you regarding the request or service you asked about.
Depending on the consent you provide and applicable law, communications may include:
Phone calls
Emails
SMS/text messages
Appointment reminders
Property information
Real estate updates
Follow-up communications
Marketing communications
Where consent is required, we will obtain appropriate consent before sending commercial electronic messages.
You may withdraw consent to marketing communications at any time, subject to applicable legal or contractual limitations.
For marketing emails, you may use the unsubscribe mechanism included in the message.
For text messages, you may reply STOP where supported or contact us directly to request removal from marketing communications.
Please note that withdrawing marketing consent does not necessarily stop transactional or service-related communications that are reasonably necessary to provide a service you have requested.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Operate the website
Remember preferences
Understand website usage
Measure advertising performance
Improve user experience
Analyze traffic
Support remarketing or advertising campaigns
These technologies may include analytics, advertising, conversion tracking, or similar tools provided by third-party service providers.
You may be able to control cookies through your browser settings.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and tracking technologies.
7. Marketing and Advertising
We may use advertising and analytics services to understand how visitors interact with our website and to measure the effectiveness of our marketing.
This may include platforms such as:
Google
Meta
Other analytics, advertising, scheduling, CRM, or technology providers used by our business
These services may collect information such as browser, device, website interaction, advertising identifiers, or conversion information in accordance with their own privacy policies.
We do not sell your personal information.
8. Service Providers
We may use third-party technology providers to help manage our business, including CRM, forms, appointment scheduling, communications, marketing automation, analytics, hosting, and related services.
For example, information submitted through a website form may be stored in our CRM so that our team can respond to your request and manage your inquiry.
We require service providers handling personal information on our behalf to use appropriate safeguards and only process information for authorized purposes.
9. MLS® and Property Search
If our website provides access to MLS® listings or property-search functionality, that functionality may be provided through an authorized MLS® technology provider or data source.
Your use of any third-party property-search service may also be subject to that provider's own terms and privacy policy.
We do not intentionally collect or provide unauthorized MLS® listing data.
10. Sharing Personal Information
We may disclose personal information when reasonably necessary to provide requested services or operate our business.
Depending on the circumstances, information may be shared with:
Our brokerage
Realtors® or team members involved in providing services
Service providers
Appointment scheduling providers
Communication providers
Marketing and analytics providers
Professional advisors
Builders or development representatives where appropriate and authorized
Other parties when you specifically request or authorize disclosure
Government, regulatory, or law-enforcement authorities where legally required
We will not disclose your information for unrelated purposes without appropriate consent or another lawful basis.
11. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business records, resolve disputes, meet legal or regulatory obligations, or otherwise as permitted or required by law.
When personal information is no longer required, it will be securely deleted, destroyed, or anonymized where appropriate.
12. Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should avoid submitting information through our website that is not reasonably necessary for your inquiry.
13. Accessing or Correcting Your Information
You may request access to personal information we hold about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements.
We may need to verify your identity before processing certain requests.
14. Withdrawing Consent
Where we rely on your consent to collect, use, or disclose personal information, you may withdraw your consent subject to legal or contractual restrictions and reasonable notice.
Please understand that withdrawing consent may affect our ability to provide certain services or respond to certain requests.
You may contact us to discuss your consent choices.
15. Privacy Complaints
If you have a concern about how your personal information has been handled, please contact us first so that we can investigate and attempt to resolve your concern.
You may also have the right to contact the applicable privacy regulator.
16. Third-Party Websites
Our website may contain links to third-party websites, including property-search services, social media platforms, builders, lenders, service providers, or other websites.
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
17. Children's Privacy
Our website is intended for adults and individuals who are legally able to use real estate services.
We do not knowingly collect personal information from children for marketing or real estate services.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When we make changes, we will update the "Last Updated" date at the top of this policy.
We encourage you to review this page periodically.
19. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Paul Thiara Real Estate
Brokerage: Paul Thiara
Address: 3165 Velebit Park Blvd, Velebit Park Boulevard, Burlington ON L7M 0M2
Email:[email protected]
Phone: (905) 599-7355
